Privacy Policy

At Brassomatic, a brand of Shree Girnar Metal Industries, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

This draft is structured around India's current digital-data protection framework, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. It should be reviewed against your website's actual data practices before publication.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name, company name, email address, phone number, and postal address
Information submitted through contact, enquiry, quotation, or feedback forms
Product requirements, order-related information, and business communications
Information provided when contacting us by email, telephone, or other channels

We may also automatically collect limited technical information, such as your IP address, browser type, device information, referring pages, pages visited, and website usage data.

2. How We Use Your Information

We may use the information collected to:

Respond to product enquiries and quotation requests
Process and manage orders or business communications
Provide customer service and technical support
Improve our products, services, and website experience
Send relevant company, product, or service updates where permitted
Maintain website security and prevent misuse or fraudulent activity
Meet legal, regulatory, accounting, and contractual obligations

We will process personal information only for legitimate business purposes or with your consent, where required.

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to remember preferences, understand website traffic, improve performance, and analyse how visitors interact with our pages.

You may disable cookies through your browser settings. However, certain website features may not function correctly after cookies are disabled.

4. Sharing of Information

We may share personal information only when reasonably necessary with:

Authorised employees and representatives
Website hosting, IT, analytics, communication, or support providers
Delivery, logistics, payment, or professional service providers
Government departments, regulators, courts, or law-enforcement authorities where legally required

Service providers are expected to process information only for the agreed purpose and maintain appropriate confidentiality and security.

We do not sell or rent personal information to third parties.

5. Data Security

We use reasonable administrative, technical, and organisational safeguards to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfil the purpose for which it was collected
Maintain business and transaction records
Resolve disputes or respond to enquiries
Meet legal, tax, accounting, and regulatory requirements

Information that is no longer required will be securely deleted, anonymised, or disposed of where reasonably possible.

7. Your Privacy Rights

Subject to applicable law, you may request to:

Access information held about you
Correct inaccurate or incomplete information
Update your personal details
Withdraw consent previously provided
Request deletion of information that is no longer required
Raise a complaint or grievance regarding the use of your information

Certain information may be retained where required by law or for legitimate contractual and business purposes.

8. Third-Party Websites

Our website may contain links to external websites. Brassomatic is not responsible for the privacy practices, security, or content of third-party websites. Visitors should review the privacy policies of those websites before providing personal information.

9. Children's Privacy

Our website and products are intended for businesses and general adult users. We do not knowingly collect personal information from children. If such information is identified, reasonable steps will be taken to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business operations, or applicable legal requirements. The revised policy will be published on this page with an updated revision date.

11. Contact Us

For questions, requests, or complaints concerning this Privacy Policy or the processing of your personal information, please contact:

Shree Girnar Metal Industries
Brand: Brassomatic
Email: sales@brassomatic.com
Website: www.brassomatic.com